1 hour ticket response
Quick assistance is our principal concern and this is the reason why we have a team of practiced tech support engineers who will be happy to provide a rapid response to any question that you might have. Simply open your technical support ticket from your Online Control Panel and we will respond back to you within sixty minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute trouble ticket response time.
A Top–Quality Help Desk Service
We’ve got a team of web hosting support technicians who will be happy to answer all your requests anytime you are in need of help. Almost all our customer care staff representatives have many years of experience in the Linux shared web hosting niche, so you can always rely on rapid and elaborate answers to your problems.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a given service, we have included a very user–friendly Help section in your Online Control Panel. You can search through a vast selection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. database or watch our how–to video tutorials.
