Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our Linux shared web hosting packages, meaning that every single support inquiry you send will be answered to within sixty minutes maximum. Our support company members are qualified to speedily correct any case and to ensure that you get well–timed guidance on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any question you might have related to our services. We have got experts working all of the time to present help whenever necessary. You could use the ticket system or send us an e–mail any time, alternatively you can pick–up the phone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel provides a complete practical knowledge base which is incorporated into all areas. In each section, you will find a Help button that will load for you a variety of step–by–step lessons on how to make use of a certain option or execute a certain action. Furthermore, we have created guide films to help you to get a better idea of the Control Panel’s interface.