A 99.9% Server Uptime
The major advantage of establishing your very own shared web hosting platform is that you do not have to worry about compatibility – you set up a particular set of software tools in such a manner as to be compatible with a given set of hardware parts. The result is something a lot more solid and dependable, since there are much less possible risks of failure. We have set up our cloud hosting system atop proven hardware parts coupled with a significantly customized version of SELinux in an attempt to set up a truly safe and secure environment for your own sites.
That’s why, with all our Linux shared web hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to provide a top–class hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our own custom network so as to ensure the ultimate connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you pick: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are dissatisfied with our services, or if you consider them inadequate, or if you decide that you should use a Linux VPS servers rather than a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control over your domains even when you terminate your web hosting account with us.
24/7 Technical Support
If you happen to operate a web hosting firm, your customer service technicians are very important. This is why we have carefully assembled a very experienced group of technicians, each with many years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All inquiries are replied to in less than sixty minutes and our average support ticket response time is below 20 minutes!